Address
Design support desk, New York, NY, serving global home and garden buyers.
Contact OXO
Tell us what routine you want to improve.
Use this page for product mix guidance, retail planning, service questions, hospitality programs, professional organizing projects, or general support. The most useful inquiries describe the room, the product category, expected quantity, and the task that currently feels inefficient. If you are comparing pantry storage, kitchen tools, cleaning products, or drinkware, include the space constraints and the people who will use the items most often. That context helps us respond with practical next steps instead of a generic list.
For example, a pantry request can mention shelf depth, ingredient types, and refill frequency. A cleaning request can describe flooring, tile, glass, bottle sizes, or utility closet space. A kitchen prep request can include whether the priority is cutting, measuring, mixing, organizing drawers, or keeping frequently used tools within reach. Specific details make the recommendation more useful and reduce back-and-forth after submission.
Email And Phone
Email support is preferred for product lists, images, category planning, and multi-location questions. Phone scheduling is available after the inquiry is reviewed.
Working Hours
Monday to Friday, 9:00 to 18:00. Program requests are routed by category so kitchen, storage, cleaning, and drinkware questions reach the right support path.
Inquiry Form
Share the category, room, and timeline.
For faster routing, mention whether the request is for product selection, care support, retail assortment planning, a lookbook recommendation, or a service question. You can also describe any constraints such as drawer size, shelf depth, cleaning frequency, food storage volume, or the number of users who will share the products. We use those details to recommend a tighter product mix and avoid adding items that do not solve the main routine.
If your request covers several locations or a repeated program, include the approximate number of rooms, sets, or users. If you are replacing an existing setup, describe what currently fails: lids that are hard to seal, tools that slip, drawers that crowd, brushes that cannot reach corners, or products that are difficult to clean after use.